Informatica

We're considering the best process for signing up patients to use Appointments Online. There is the tricky problem of ease of sign-up vs. security. Whilst we want to make it as easy as possible for patients to sign-up to use Appointments Online we also want to minimise the chance of someone abusing the system by registering as another person and hence gaining access to their information on the system.

Here are the options:

1. 
   
2. Force the patient to present in person at the practice to request access to Appointments Online and prove their identity.
3. 
   
4. Allow the patient to register for access online and then send them a letter with their login details to the home address registered on the practice system.
5. 
   
6. Allow the patient to register for access online and have the Appointments Online system automatically send them their login details via email.
7. 
   

Which of these options should we support? Are there other methods that perhaps would be better?